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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheryl Emmal

Cheryl Emmal

June 14, 2025

5  out of  5
rating by Cheryl Emmal
"Brandi was very nice. Extremely friendly and of course I'm happy because my insurance is going down."
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Sharra Bennett

May 27, 2025

5  out of  5
rating by Sharra Bennett
"Braquel and Rob have both been extremely helpful. They have made my experience very smooth and effortless ."
We responded:
"Thank you, Sharra, for sharing your experience with us. It's great to hear that Braquel and Rob were able to assist you effectively. We appreciate your feedback and look forward to continuing to serve you. "
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Sharon Kermiet

May 27, 2025

5  out of  5
rating by Sharon Kermiet
"Always great service from this office!"
We responded:
"Thank you, Sharon, for your kind words and for choosing us for your insurance needs. We're happy to know that our service meets your expectations. We look forward to serving you in the future!"
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Matthew provenzano

May 20, 2025

5  out of  5
rating by Matthew provenzano
"Steve and his office have been easy and wonderful to work with. Steve saved me a significant amount of money on both homeowners and car insurance. We are very pleased."
We responded:
"Thank you, Matthew, for your kind words and for sharing your experience. It's great to hear that you found working with Steve and the team easy and that we could help you save on your insurance. We appreciate your trust in us and look forward to continuing to serve you. Take care!"
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Larry Potts

May 20, 2025

5  out of  5
rating by Larry Potts
"Braquel was awesome. She answered all of my questions and was able to help me change a few things so that we are covered!!! Thank you so much!!"
We responded:
"Thank you, Larry, for sharing your experience with us. We're glad to hear that Braquel was able to assist you effectively and ensure your coverage needs were met. If you have any more questions or need further assistance, feel free to reach out."
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Amber Exum

May 19, 2025

5  out of  5
rating by Amber Exum
"Good support received :)"
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Amy Skeats

May 16, 2025

5  out of  5
rating by Amy Skeats
"Brandy went above and beyond for me. I can’t express enough how amazing she was in a traumatic incident for me."
We responded:
"Thank you, Amy, for sharing your experience with us. We're glad to hear that Brandy was able to support you during such a challenging time. Your feedback means a lot, and we'll be sure to pass along your kind words to her! "
Profile photo of Toni Spinuzzi

Toni Spinuzzi

May 15, 2025

5  out of  5
rating by Toni Spinuzzi
"I cannot say enough about Braquel Reed! I was lost as a new homeowner and how to navigate the process of procuring a Homeowner's Policy. I was about to work with an independent insurance broker to get a cheap and minimal policy but due to her expertise, professionalism and follow-up I not only remained with State Farm but expanded my coverage! I will be a loyal Braquel/State Farm customer for life."
We responded:
"Thank you, Toni, for sharing your experience with us. It's great to hear how Braquel's expertise and professionalism made a difference in your journey as a new homeowner. We're grateful for your loyalty and look forward to continuing to serve your insurance needs!"
Profile photo of Colten Bedford

Colten Bedford

May 14, 2025

5  out of  5
rating by Colten Bedford
"They are a great team that always takes care of my wife and me. They are super fast on getting back with quotes and answering questions. Highly recommend"
We responded:
"Thank you, Colten, for your kind words and for recommending us. We're glad to hear that you and your wife have had a positive experience with our team. If you ever need anything else, feel free to reach out."
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Chris

May 12, 2025

5  out of  5
rating by Chris
"I’ve been working with Steve Cronin and his insurance team for roughly 10 years. They are very professional, knowledgeable and responsive. I highly recommend!"
We responded:
"Thank you, Chris, for your kind words and for being with us for the past decade. We're glad to hear that you've had a positive experience with our team. Your recommendation means a lot to us!"
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Randy Kippes

May 12, 2025

5  out of  5
rating by Randy Kippes
"As always, this State Farm Agency has always been efficient and effective in making the necessary changes. The lady helping me today was exceptional!"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
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Kimberly Collins

May 9, 2025

5  out of  5
rating by Kimberly Collins
"Everyone at Steve Cronin’s office has been exceptionally kind and helpful. Brandi Garcia stands out. She invested a lot of time on options and walking through them. She even helped me find an agent in another state for my daughter’s college apartment. Highly recommend."
We responded:
"Thank you, Kimberly, for your kind words and for taking the time to share your experience. We're glad to hear that Brandi was able to assist you so thoroughly, especially with finding an agent for your daughter's college apartment. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
Profile photo of Jackie Hanock

Jackie Hanock

May 7, 2025

4  out of  5
rating by Jackie Hanock
"Brandy is great answered all questions.great personality"
We responded:
"Thank you, Jackie, for sharing your feedback. We're pleased to hear that Brandy was able to assist you with your questions and that you enjoyed her personality. If there's anything else we can do for you, please let us know. "
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Monica Scarzo

May 6, 2025

5  out of  5
rating by Monica Scarzo
"Brandi has been great to work with. Very informative and willing to work with all of our needs!"
We responded:
"We’re so grateful for your feedback, Monica! Knowing that we made a positive impact means the world to us. Thank you for trusting us with your insurance needs! "
Profile photo of Barbara Davis

Barbara Davis

May 5, 2025

5  out of  5
rating by Barbara Davis
"The staff member that I talked with was very friendly, knowledgeable, and professional."
We responded:
"Barbara, we truly appreciate your feedback! Our team is dedicated to making sure every client has the best experience possible, and we’re so glad you felt taken care of. Thank you for choosing our agency!"
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Caren Eggers

May 3, 2025

5  out of  5
rating by Caren Eggers
"Great follow up by staff."
We responded:
"Thank you, Caren, for your kind words and the 5-star rating. We're glad to hear that our team's follow-up met your expectations. If there's anything else we can assist you with, feel free to reach out."
Profile photo of Cora Adkins

Cora Adkins

May 2, 2025

5  out of  5
rating by Cora Adkins
"I switched to State Farm a couple years ago because they were a better price. I am so glad I did because the service I have received has been exceptional. It’s great to have real local people to talk to and help with my insurance needs."
We responded:
"Thank you, Cora, for sharing your experience with us. We're pleased to hear that our team has been able to assist you with your insurance needs and provide the service you value. If there's anything else we can do for you, please feel free to reach out."
Profile photo of Jessica Smith

Jessica Smith

April 30, 2025

5  out of  5
rating by Jessica Smith
"Steve and his crew have always been very helpful. Thank you!"
We responded:
"Thank you so much, Jessica! Your kind words and perfect rating truly mean the world to us! We're thrilled to hear that Steve and the team have been so helpful to you. If you ever need anything else, don’t hesitate to reach out—we're always here for you! "
Profile photo of Jeffery Rose

Jeffery Rose

April 27, 2025

5  out of  5
rating by Jeffery Rose
"Love my insurance team. they are so helpful and there when I need them. Brady and Steve are the best."
We responded:
"Thank you, Jeffery! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
Profile photo of Kari Willey

Kari Willey

April 25, 2025

5  out of  5
rating by Kari Willey
"I am having the best experience working with Steve and his staff. They have saved me thousands of dollars a year!!!! Brandie is absolutely amazing! She is so pleasant and helpful and went above and beyond to share tips to save money on my auto coverage! Unheard of in this day and age😉! I am not exaggerating when I say it is the best customer service I have ever experienced! Thank you!!!"
We responded:
"Thank you, Kari, for sharing your experience with us! We're so glad to hear that Brandie and the team have been able to assist you effectively and help you save on your auto coverage. Your kind words mean a lot to us, and we look forward to continuing to serve you."
Profile photo of Carolyn Whiteman

Carolyn Whiteman

April 25, 2025

5  out of  5
rating by Carolyn Whiteman
"I called to get an auto quote for adding vehicles to my policy and Braquel was great! She got the information and called me back like she said she would. She was friendly and made things easy to understand. Dealing with her confirmed I have no reason to leave State Farm. Thank you!"
We responded:
"Thank you, Carolyn, for sharing your experience with us. We're glad to hear that Braquel provided you with friendly and efficient service. We appreciate your trust in State Farm and look forward to continuing to serve you."
Profile photo of Kari Cronin

Kari Cronin

April 25, 2025

5  out of  5
rating by Kari Cronin
"Great group. Thorough and experienced. Bundled everything and made it so easy."
We responded:
"Thanks for choosing us, Kari! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
Profile photo of Christie Rose

Christie Rose

April 25, 2025

5  out of  5
rating by Christie Rose
"Just wanted to share what wonderful, over the top customer service I've received which is unusual thesedays. I received follow up calls and efficiency in the process which is much appreciated. Thank you!"
We responded:
"Thank you, Christie, for sharing your experience with us. We're glad to hear that our team's efforts in providing efficient and attentive service made a positive impact. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Stacey Macklin

Stacey Macklin

April 23, 2025

5  out of  5
rating by Stacey Macklin
"Super responsive and always take care of our requests in timely fashion. Very happy with service and support, along with fair pricing."
Profile photo of laci sjogren

laci sjogren

April 23, 2025

5  out of  5
rating by laci sjogren
"Great customer service snd great prices. They found me cheaper rates on multiple policies than any of the offices in my town. 10/10 would recommend this office again. Especially Austin and Briquel (sorry for the awful spelling)"
We responded:
"Thank you, Laci, for your kind words and for recommending our office! We're glad to hear that Austin and Briquel were able to assist you with finding great rates. If you need anything else, feel free to reach out."